Noahs Ark Animal Clinic - Long Wait TIme and Lack of Care

Not resolved
Advertised vs Delivered
Price Affordability
Product or Service Quality

Terrible experience. The people at this clinic are over-booked and neglecting the needs of customers.

The ability to make appointments should be a new priority in this clinic. The chairs in the waiting room are so dirty, stained and covered with fur, we couldn't sit in them. In fact, w didn't want our dog even getting near them - concerned she would pick up s disease. The two of us waited over 2 hours for our dog to be seen.

Standing the entire time. Being a diabetic, one of us began to get sick, waiting so long. The dog became very nervous and restless. We were almost ready to walk out, to see some other service, the whole time and effort wasted.

Finally, when we were almost ready to walk out, a vet saw our dog. Took her in another room for her tests. Didn't come back to talk to us, but we saw this vet in another room talking to another customer.

An employee came in to the office and told us we were ready to go. When we went to the receptionist, she said our dog needed medication - and the vet never explained to us what for.

Product or Service Mentioned: Noahs Ark Animal Clinic Sanitary Conditions.

Reason of review: Poor customer service.

I didn't like: Service.

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